Terms of service

Last Updated: 29 April 2026

Welcome to Venatte ("we", "us", "our"). These Terms set out the conditions for using venatte.com and for any orders placed through our website (the "Services").

By accessing or making use of the Services, you accept these Terms together with our Privacy Policy. If you cannot agree to them, please refrain from using the Services.

1. Eligibility & Access

You confirm that you are 18 years of age or older, or have reached the age of majority in your state of residence. You agree that any details you submit (billing, shipping, contact) are correct and complete. Maintaining the confidentiality of your account login information is your responsibility.

2. Products

We do our best to present product information, descriptions, photos, and colors as accurately as we can. That said, slight differences may appear because of display settings or production variations.

We retain the right to alter, refresh, or withdraw products at any moment without giving advance notice.

3. Orders

Submitting an order constitutes an offer from you to purchase the chosen product(s). We may, at our discretion, choose whether to accept or reject any order.

An order is considered accepted once:

  • Your payment has been successfully processed, and

  • You have received an order confirmation email.

Should we need to cancel or change an order (for example, due to inventory shortages or pricing mistakes), we will reach out using the contact details you supplied at checkout. Where payment has already been taken, the full amount will be refunded.

All purchases are intended for personal use and may not be acquired for resale.

4. Pricing, Taxes & Billing

Prices appear in USD unless otherwise indicated.

Based on the destination of your shipment, U.S. sales tax may be applied at checkout consistent with applicable state and local tax laws.

You give us permission to charge your chosen payment method for any orders submitted via our website.

Should a payment be declined or marked as suspicious for fraud, we may void the order.

5. Shipping & Delivery

Shipping is handled according to our Shipping Policy.

Estimated delivery windows are projections and are not guaranteed. We accept no responsibility for delays attributable to couriers, weather conditions, customs (where relevant), or other circumstances beyond our control.

Please consult our Shipping Policy for complete information.

6. Returns & Refunds

Returns and refunds follow the rules set out in our Refund Policy, which is incorporated into these Terms.

Nothing here limits any rights granted to you under applicable U.S. consumer protection legislation.

7. Intellectual Property

Everything featured on venatte.com including written content, images, graphics, designs, logos, and page layouts is the property of Venatte or its licensors.

You may engage with the Services solely for personal, non-commercial use.

You are not permitted to:

  • Duplicate, reproduce, distribute, or alter any content

  • Build derivative works from our materials

  • Make use of trademarks or copyrighted material without prior written authorization

All trademarks and product names remain the property of their respective holders.

8. Third-Party Tools & External Links

We may make third-party tools available or link to outside websites. These resources are offered "as is" without any guarantees.

Engaging with such tools or websites is entirely at your own risk. We bear no responsibility for the content, terms, or privacy practices of third parties.

9. Relationship with Shopify

This store is operated on Shopify. While Shopify supplies the e-commerce platform, it is not a participant in your purchase agreement. Every responsibility regarding sales, delivery, returns, and customer support sits exclusively with Venatte.

10. Prohibited Conduct

You agree not to use the Services:

  • For any unlawful purpose

  • To breach U.S. federal or state regulations

  • To infringe upon the intellectual property of others

  • To distribute viruses, malware, or malicious software

  • To collect personal information without consent

  • To disrupt the security or proper operation of the website

  • To engage in fraudulent, abusive, or harmful behaviour

We reserve the right to suspend or revoke access where misuse is suspected.

11. Disclaimer of Warranties

Unless the law forbids it, the Services and all goods are made available "as is" and "as available", with no warranties of any nature.

We make no promise that the website will function without interruption, be free from errors, or remain free of security vulnerabilities.

12. Limitation of Liability

Nothing in these Terms removes or restricts liability for:

  • Death or bodily injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any consumer rights that cannot be set aside under U.S. law

To the maximum extent the law allows, our total liability for any claim arising from your use of the Services or from any purchased product is capped at the amount you paid for the product in question.

13. Indemnification

You agree to defend and hold harmless Strixe LLC, along with its owners, staff, and representatives, from any claims, losses, or damages arising out of your:

  • Failure to comply with these Terms

  • Improper use of the Services

  • Breach of any law or third-party rights

This does not extend to issues that result from our own negligence or wrongdoing.

14. Severability

Should any portion of these Terms be deemed invalid or unenforceable, the rest of the Terms will remain fully in effect.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Delaware, United States.

Any disputes will be settled exclusively in the state or federal courts situated in Delaware, except where applicable consumer protection laws state otherwise.

16. Company Details

This website is owned and operated by:

Strixe LLC, LLC

Registration Number: 10488864

Business Address: 2106 House Avenue, Suite 471, Cheyenne, Wyoming 82001

17. Contact Information

For questions about these Terms, you can reach us:

Customer Service Hours: Monday-Friday, 9:00 AM-5:00 PM EST (U.S. Time Zone)

Email: support@venatte.com

Phone: +1 307-430-1282