Yes. Standard shipping is free on every order within the United States, with no minimum spend and nothing added at checkout. See our Shipping Policy for the details.

Orders leave us within 1 to 3 business days and most arrive within 6 to 11 business days, Monday through Friday. You get a tracking link by email the moment your parcel ships.

Not yet. For now we only ship within the United States.

Every product page has a size chart with the measurements for that piece. The surest check is to measure something you already own and wear often, then compare. If you are between sizes, size up for a relaxed fit. And if it still is not right, you have 30 days to send it back.

Add 2 items and you get an extra 10% off, 3 items an extra 15%, 4 or more an extra 20%. The discount is applied automatically at checkout, so there is no code to enter.

Items can be returned within 30 days of delivery, as long as they are unworn, unwashed and in their original state. Return shipping is at your own cost. To start a return, email support@venatte.com and we will send you the instructions. Our full Refund Policy has the details.

Yes. If you need a different size or another style, mention it in your return email and we will guide you through it. Exchanges follow the same terms as our Refund Policy.

Once your return has arrived and been approved, we process the refund within 10 business days. Allow your bank a few days on top of that to post the credit.

If your order has not shipped yet, changes are often still possible. Email us as soon as you can after ordering and we will do what we can.

Start with your tracking link. If more than 11 business days have passed since dispatch and nothing has arrived, email support@venatte.com and we will chase the carrier for you.

Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, Amazon Pay, Shop Pay and Shop Pay Installments. Every payment is encrypted and processed securely.

Yes. Checkout runs over a secure connection and we never store your payment details. Our Privacy Policy explains how we handle your data.

Email support@venatte.com and a person will answer. We are here Monday to Friday, 09:00 to 17:00 MST, and aim to reply within 24 hours on business days.